Terms and Conditions

The not so fine print

Payments

Orders can be placed on our secure site with preferred payment being bank transfer or direct credit. You can also pay with a credit card (Visa, Bankcard or Mastercard) via Paypal. Your order will be processed upon receipt of your payment. Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed by an independent payment gateway, using secure encryption.

Cancellation Policy

Orders will be processed once payment has been made. Once payment confirmation has been received the order cannot be changed or cancelled. Please check your orders carefully.

Price Disclaimer

While all prices are correct at time of publication, prices are subject to change without notice. We reserve the right to alter prices for any reason.

Shipping

NZ Orders

All orders placed for delivery within New Zealand incur a flat rate of $7.50 postage and handling and the goods are sent via courier to a street address or by New Zealand Post to a P.O. Box or rural address. I aim to process your order as soon as possible, however delays may occur so please allow 7-10 working days for delivery. If you have not received your order within 2 weeks, please contact Debbie on deb@debbiegillespie.nz or (09) 412-7234

International Orders

Your order will be dispatched within 3-7 days of purchase. The standard shipping method available is:

  • International Air – Not trackable.

If you require item(s) to be shipped via International Courier with trackability – please contact me to arrange and confirm the cost.

Please allow two to three weeks for delivery. Please note that any customs clearance, taxes and/or any duty incurred upon arrival are your responsibility. Debbie Gillespie or BodyMind Balance Ltd cannot accept or liability for goods lost in transit outside of New Zealand.

Returns & Refunds

Every endeavour is made to ensure you receive your order in good condition. In the event of damaged or faulty products, or incorrect products being packed, the goods will be replaced at no extra charge. However, refunds or replacements will not be made for incorrectly ordered products. Please make your choices carefully.

Copyright

Debbie Gillespie and her business entity BodyMind Balance Ltd retain full copyright © rights over all of the material in this website.

Disclaimer

Debbie Gillespie and her business entity BodyMind Balance Ltd infer no therapeutic claims or representations for any products or therapies sold or recommended on this website. If you have a medical condition, please seek advice from your health-care professional. The information provided on this site is for informational and educational purposes only.

Privacy Policy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Uplift, balance and heal my soul, emotions & spirit?

Yes please!
I would love some insight, healing and support to move forward
Contact Debbie